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Business IT Perfected

Technology

With Connect you no longer have to experience the frustration that comes from working with slow and outdated computers. Connect manages all your business hardware and software to make sure your systems are capable to meet your business computing needs. Computer workstations, servers, backup disaster recovery, firewalls, and internet security are all included for a flat monthly fee! Every three years, we replace your equipment at no additional cost to you.

  • Uninterrupted and up-to-date technology, you never have to worry about out-of-date equipment. Connect’s stable monthly fee includes hardware, software and data backup!
  • Not only is our hardware consistently upgraded, it’s maintained by the talented IT staff at Nemsys. With Connect, your company reduces employee downtime and risk from non –functioning equipment.
  • Technology advances at a rapid pace. Connect allows you to convert capital equipment expense on technology into an operating expense which is much more attractive for most budgets and offers tax benefits.

Support

Connect counters IT trends that increasingly move away from personalized service by offering 24x7 live and local help desk support. The staff at Nemsys supports our client network and is skilled in resolving everything from basic "how to" questions to complex server issues. Local support is just a click or call away!

  • Technology support at your fingertips with a single point of contact for IT problem resolutions backed by the Nemsys staff certified in multiple business IT platforms.
  • Connect offers 24/7 local help desk support for your technology. Our commitment is to improve customer satisfaction with Fast Resolution to IT issues either remotely or on-site at our customer’s home or work location.
  • Connect goes beyond monitoring your performance. Connect is a pro-active system, by anticipating problems to your service before they occur. We implement solutions before the problems take root.

Training

The technology we use to communicate information is ever changing and with Connect, you receive personalized training to keep you informed with current up to date software to ensure your employees maximize the utility of Microsoft, Google and other business platforms.

  • With Connect, Nemsys provides your team with guided transitions into the latest technology. No more downtime from underused software.
  • Connect training sessions are led by a certified Microsoft Platform partner driven to make sure clients learn effective use of their software.
  • At the heart of the Connect package is a passion for technology and learning—a passion that drives us to constantly master the best software solution for our customers.